The Costana. getaways

With rural getaways we offer our clients accommodation in our rural house, for 4 people. A stay for which we propose cultural, gastronomic, active and natural experiences and activities in the Sierra de la Demanda and the Sabinares del Arlanza Natural Park.

Sometimes we also have getaways for 2 people . Consult our promotions or call us by phone.

We have grouped the proposals and experiences by theme and number of days . You can choose the number of days that you will be in our territory and see what activities we propose to integrate with the customs and inhabitants and take with you the best memories of your getaway here.

BAIL

In order to cover possible damages caused in the rural house La Costana de Barbadillo, having already paid the full amount of the reservation, the client must pay at the time of arrival at the rural house 40% of the total amount of the getaway contracted as a deposit.

This deposit will be paid by credit card, bizum or in cash in the same rural house. And it will be returned in the same way at the end of the stay, after checking that everything is correct.

CONSERVATION

The CLIENT receives the House, pool and all the elements of the accommodation in optimal conditions of cleanliness and order, and is obliged to take care of it correctly.

THE USE OF BALLS OR SIMILAR GAMES FOR ACTIVITIES THAT MAY DAMAGE THE FACILITIES AND ANY MOVEMENT OF THE FURNITURE IS PROHIBITED.

THE CLIENT must leave and return the rural house in acceptable conditions of cleanliness and with all the furniture and belongings in the same state in which it was delivered by the owner. ESPECIALLY IF THERE ARE CHILDREN, THE CONDITIONS OF CLEANING AND CARE OF THE FURNITURE are mandatory.

At the end of your stay, the OWNER will check the goods and belongings of the house, as well as its cleanliness and order, in the presence of the guests.

RETURN OF THE DEPOSIT

The amount paid upon arrival as a deposit to guarantee the repair of possible damages, will be returned at the end of your stay, if at the time of returning the keys the house is in the same state in which it was delivered.

If the home suffers any damage by the CLIENT, said damage will be repaired or the amount of the repair will be paid by the CLIENT. In this case, the necessary part will be deducted from the deposit to cover the costs of repairing or replacing elements that allow the rural house to be returned to its original state.

If the cost of the repair or replacement of these objects is greater than the deposit, the deposit will not be returned and the payment of the damages will be left pending, until the evaluation of the same is achieved, being settled later.

RECEPTION
It is recommended that the CLIENT have the DNI of all guests at hand at the time of reception since we must inform the authorities of all the people who stay in the house, with complete data.
Upon arrival is when the client checks that everything is correct and the keys are handed over .

ENTRY AND DEPARTURE TIMES
The entrance to the rural house will be from 5:00 p.m. on the first contracted day and departure until 12:00 p.m. on the last contracted day.

The getaways involve a stay in our rural house. The Rural House is for 4 people, adults all of them. If you want to bring children you must specify this aspect previously by phone. Always a maximum of 4 people.

The Rural House can only be occupied with the number of people indicated in the reservation (both adults and children). In no case can this figure be exceeded.

VISITS BY PERSONS, NOT REGISTERED IN THE RURAL HOUSE ARE NOT ALLOWED (INCLUDES ALL FACILITIES)

In the event that the number of occupants of the rented house is greater than the number indicated in the contract and declared in the entry document and, consequently, of the registration forms that are delivered to the authorities, the OWNER reserves the right to right of admission and will notify the authority, exempting himself from any incident that may occur in the rural house, derived from an over-occupancy.

The house is provided with facilities, spaces and furniture according to the capacity with which it has been rented. Any improper use of the house will not entitle the CLIENT to any claim. On the contrary, in the event of any damage caused by improper use by the CLIENT, the CLIENT assumes responsibility and will have to pay the total cost of the repair that is necessary and the cost of cancellation for future clients if the damage does not allow the use of the house. in the reservation conditions.

BOOKING CANCELLATION POLICY

If the cancellation or change of dates of the reservation is made 20 or more days before the date of entry, in all cases 100% of the amount delivered will be refunded except bank charges (if any) associated with the management of the return of the reservation. If the payment was made by credit card, the amount will be returned to the same credit card. The amount to be discounted will be 6% (in concept of 3% payment and 3% return).

It is at the discretion of ESCAPADAS RURALES LA COSTANA to refund the amount of the reservation, for cases in which the CLIENT refers to causes of force majeure and the notice occurs less than 20 days in advance.

In cases in which the amount of the reservation is not returned, it remains in deposit for one year and the CLIENT is offered the possibility of enjoying the getaway during that year, making use of the amount already paid and as long as there is availability. . If after a year, the CLIENT has not used the reserve, it will be permanently lost.

The CLIENT undertakes to act with the utmost civility, respecting the environment, calm, nature, cleanliness and order of the house to respect the residents of the municipality.

The CLIENT and all the people staying in the rural house must respect the coexistence regulations that govern the municipality. IT IS IMPORTANT NOT TO DISTURB THE LIVES OF NEIGHBORS. We work for a quiet rural tourism, which preserves customs and traditions.

THE CLIENT cannot have parties or use any type of pyrotechnic material.

The CLIENT is responsible for the security in the pool, with the closing of the cover. The OWNER delivers the keys to the pool to the customer, along with the keys to the house. The rules of the pool must be followed at all times.

The CLIENT must be diligent and careful in the consumption of electricity, inverter air conditioning heating, water. The house has a hot sanitary water accumulator, which when used excessively will stop heating until it is replaced again.

The security of the building and homes is the responsibility of the client. In this sense, the CLIENT must try to leave the entrance door and windows tightly closed, especially when leaving, just as they would do in their own home.

The CLIENT must respect the furniture and facilities of the house. We like that all our guests, like you, find maximum comfort and cleanliness.

It is forbidden to leave garbage in the house, garden or on the street next to the entrance door. The CLIENT undertakes to throw their garbage bags in one of the containers for their deposit that exist in the surroundings.

In the face of evidence of VANDALISM, NOISE, RIOT, FOUNDED COMPLAINTS FROM NEIGHBORS or IMPRUDENT USE of the home and its belongings, the owners reserve the right to terminate the rental contract at any time, and the tenants must leave the property immediately.

The OWNER reserves the right not to accept or cancel stays that do not comply with the rules of coexistence, at any time and without the possibility of reimbursement.

The OWNER is not responsible for personal items deposited in the home by CUSTOMERS, as well as items that they may have forgotten.

POOL RULES:

• Forbidden to enter with food or drinks. No running, jumping or rough play. Head diving is prohibited. Children under 6 years of age are not allowed to bathe alone.
• Mandatory to shower before and after the bath. ATTENTION pool no lifeguard.

Rural house with barbecue in the garden. Use of the barbecue available all year round, although it is only possible to use it with charcoal, which will be paid by the client.

The house has a covered heated pool, with dimensions of 8 m long by 4 m wide and 0.90 cm x 1.80 cm in the deep part.

THE CLIENT is responsible for security with the delivery of the keys.

THE POOL RULES MUST BE COMPLIED AT ALL TIMES:

• Forbidden to enter with food or drinks. No running, jumping or rough play. Head diving is prohibited. Children under 6 years of age are not allowed to bathe alone.
• Mandatory to shower before and after the bath. ATTENTION pool no lifeguard.

Animals of any kind are not allowed . The owner reserves the right to make an exception for its acceptance solely and exclusively under his free decision, according to criteria for cleaning and conservation of furniture and belongings, upon request by the CLIENT, in writing and in detail, of the animal in question. .

Smoking is not allowed inside the premises. It is a rural house for non smokers .